Frequently Asked Questions

Everything you need to know about our handcrafted carpet bags.

What materials are used in your carpet bags?

Our bags are crafted from high-quality tapestry fabrics and genuine leather accents, inspired by vintage Victorian aesthetics and traditional weaving patterns.

How should I clean and maintain my bag?

We recommend spot cleaning with a damp cloth and mild detergent. For deep cleaning, professional dry cleaning is advised to preserve the integrity of the woven fibers.

Do you offer international shipping?

Yes, we ship our fashion collections worldwide. Shipping costs and delivery times vary depending on your location and are calculated at checkout.

What is your return policy?

We offer a 30-day return window for all unused items in their original packaging. Please contact our support team to initiate a return or exchange.

Are the patterns on the bags exactly as shown in the photos?

Since our bags are cut from large rolls of tapestry fabric, the pattern placement may vary slightly, making each piece a unique work of art.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.